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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Shawnee Allen

September 22, 2023

5  out of  5 rating by Shawnee Allen
"Absolutely the BEST insurance agency I have done business with. Austin Jones and BJ Taber have both personally taken time out of their busy schedules to answer all my insurance questions in attempt to find out what coverage/s will best fit my needs now and in the future. This place is more than just a business. They truly take care of their customers!! I highly recommend this team!"

Libby Sublett

September 22, 2023

5  out of  5 rating by Libby Sublett
"Everyone at the Austin Jones office has been extremely helpful. They've kept us well informed and are always available."

Reginald Hughes

September 20, 2023

5  out of  5 rating by Reginald Hughes
"Austin was a good help will recommend anyone to them!"

Marchell Brown Cherry

September 19, 2023

5  out of  5 rating by Marchell Brown Cherry
"Jacob,from State Farm,was a very polite and knowledgeable person to buy insurance from."

Matthew Allen

September 15, 2023

5  out of  5 rating by Matthew Allen
"The team at Austin Jones is awesome. They made suggestions that made my policy better than I expected. The transition to them was easy and fruitful."

Jasmine Owens

September 8, 2023

5  out of  5 rating by Jasmine Owens
"Luis Flores was such a great help, and he got me some reasonable insurance. If your looking for insurance he’s your guy."

Caitlin Lambert

September 8, 2023

5  out of  5 rating by Caitlin Lambert
"I recently moved from out of state and getting all of my information switched over was such a process in other areas. Changing insurance over to this team has definitely been the easiest transition I’ve made!"

Jeanette McDonald

September 7, 2023

5  out of  5 rating by Jeanette McDonald
"Austin and his team are the best in the biz! I personally have insurance through him and recommend him to all my clients, friends, & family. Him and his team are quick and efficient and able to get you the best price for the best coverage. Highly recommend giving him a call for all your insurance needs!"


August 24, 2023

5  out of  5 rating by L N
"Great customer service & made looking for car insurance simple. Thank you, Austin Jones for such an comfortable experience."

James Roberts

August 24, 2023

5  out of  5 rating by James Roberts
"These guys saved me big time on my car insurance. They were able to set me up after just a few text messages while I was tied up at work unable to call!"

Jordan Jones

August 24, 2023

5  out of  5 rating by Jordan Jones
"Great customer service. Saved me over $100 a month on truck policy."

Heather Askew

August 24, 2023

5  out of  5 rating by Heather Askew
"Billie was incredibly helpful and so quick to respond to my texts when I needed to make changes to my policy. The Austin Jones team has renewed my faith in State Farm after a previously bad experience with a docent State Farm agent. Thank you so much, Billie!"

Ida Salinas

August 10, 2023

5  out of  5 rating by Ida Salinas
"I recently had the pleasure of working with Luis Flores, and I couldn’t be happier with the experience. Luis was extremely knowledgeable, professional, and patient. He took the time to understand our needs and found us the perfect auto and home policy. I highly recommend him for anyone looking for auto or home insurance. Thank you Luis!!"

Tk Noble

August 2, 2023

5  out of  5 rating by Tk Noble
"Really nice and helpful."

Alex Doss

August 2, 2023

5  out of  5 rating by Alex Doss
"What a great experience! Cole was quick, proactive and wonderful to work with! Great communication and great rates!"

Jennifer Dowler

August 2, 2023

5  out of  5 rating by Jennifer Dowler
"BJ is the most wonderful account manager. She was so responsive and quick to help when we had questions. Her customer service is top notch. Austin only hires the best and it shows!"


July 3, 2023

5  out of  5 rating by Missing_in_usa
"The gentleman was very professional and helpful. He deserves a raise."

Stefynie Terry

July 3, 2023

5  out of  5 rating by Stefynie Terry
"Luis Flores helped us switch our auto insurance to State Farm and he was amazing! We got better coverage for a lower monthly payment!! He made the whole process very easy, I should have switched a long time ago!"

Jay Chef

June 26, 2023

5  out of  5 rating by Jay Chef
"He has been nothing but nice to me so far nd I'm sure that won't change lol"

Ryan Bolin

June 15, 2023

5  out of  5 rating by Ryan Bolin
"Cole made the move to State Farm seamless and the rates were great. Highly recommend."

Sylvia Walsh

June 13, 2023

5  out of  5 rating by Sylvia Walsh
"Austin Jones Insurance was amazing at working on the details of my home and car insurance and very good with their response regarding a quote , very good quote . I recommend them highly ."

Kinston Lemaire

June 9, 2023

5  out of  5 rating by Kinston Lemaire
"Great Service at Austin Jones! Joe was awesome! He explained everything about the policy at statefarm and always was willing to go the extra mile to make sure I understood. Would definitely recommend!"

Edwin Yemoh

June 8, 2023

5  out of  5 rating by Edwin Yemoh
"Professional at handling insurance and very responsive with getting in touch with me."

Jacob Dyer

June 8, 2023

5  out of  5 rating by Jacob Dyer
"Cole made my experience quick and easy"

Amy Harwood

May 30, 2023

5  out of  5 rating by Amy Harwood
"Very helpful and friendly"