
State Farm® Insurance Agent Austin Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anita Ross
January 31, 2025
"Austin Jones State Farm Ins is the best! He saved me money on my premium by making a few minor changes. Thank you Austin!"
"Anita, Thanks so much for the review! We greatly appreciate you and your business! -Austin"
Darrell Davis
January 27, 2025
"Contacted Austin Jones State Farm Ins today to make changes to my insurance. BJ was Very responsive and quickly updated my policy with the changes. I appreciate the great service. Thanks again."
"Thank you for the 5-star review, Darrell! We're so glad that BJ provided you with responsive and efficient service in updating your policy. Your satisfaction is our top priority, and we're always here to help with any of your insurance needs. Thank you for choosing Austin Jones State Farm! -Austin"
Kevin Ring
January 21, 2025
"Luis was incredible to work with and very knowledgeable!"
"Thank you so much for your 5-star review, Kevin! We are thrilled to hear that Luis provided such incredible service and shared his knowledge with you! We appreciate your feedback! If you need anything else, please don't hesitate to reach out! Thank you for trusting us with your insurance needs! -Austin "
Kash Wasden
January 16, 2025
"Austin and his team have always been great to work with! They are competitively priced and always top notch in communication which is a major plus for me. BJ especially went above and beyond when working with me to setup a new policy. She was patient with my many requests and made sure everything was handled well. Highly recommend!"
"Thank you so much for your 5-star review, Kash! We're thrilled to hear that we provided great service and clear communication! BJ's patience and dedication means a lot to us, and we're happy we could help set up your policy smoothly. We appreciate your trust! If you need anything else, please don't hesitate to reach out to us! -Austin"
Jacob Cole
January 15, 2025
"Decided to buy a new car and it all came down to my insurance payment! My current policyholder was raising it hundreds, but I called up Luis Flores and he was able to get me better coverage for way cheaper! Thanks Luis 10/10 definitely recommend!"
"Thank you so much for the review, Jacob! We're so happy to hear that Luis was able to help you find better coverage at a much lower cost for your new car. Providing excellent service and great value is what we strive for. If you need anything else, feel free to reach out to us - we are here to help! Thank you for trusting us with your insurance needs! -Austin"
Philip Marshall
January 15, 2025
"Joe Stubblefield was excellent to work with and we were able to handle everything remotely. He was extremely proactive and we received a very competitive quote."
"Thank you so much for the review, Philip! We're delighted to hear that Joe provided excellent service and made the process seamless for you! His dedication to finding you the best possible quote reflects our commitment to meeting your needs. If you need anything else, don't hesitate to reach out! Thank you for trusting us with your insurance needs! -Austin"
Ben Abraham
January 10, 2025
"I had the pleasure to speak and work with Luis Flores and move coverages from auto and home. We were able to find the best coverages at the best cost. I am satisfied and happy with working with Luis and this team."
"Thank you so much for the review, Ben! We are thrilled to hear that Luis was able to assist you in finding the best coverages for your auto and home at a great value. Your satisfaction is our top priority, and we're glad we could make the process smooth and enjoyable. Please don't hesitate to reach out if you need anything - we're here to help! Thank you for trusting us with your insurance needs! -Austin"
Babbit Francia
January 9, 2025
"Very impressed 👏"
"Thank you so much for the 5-star review, Babbit! We're delighted to hear that you were very impressed. Your satisfaction means the world to us, and we look forward to serving you again soon! Thank you for trusting us with your insurance needs! -Austin"
Bonnie Hart
January 7, 2025
"So impressed working with Joe. He explained everything. I have better coverage at a great price Bonnie"
"Thank you so much for the 5-star review, Bonnie! We're so glad that Joe provided excellent service and helped you find a better coverage at a great price. Your satisfaction means everything to us, and we're here to assist you anytime. Thank you for trusting us with your insurance needs! -Austin"
Cindy Ratliff
January 6, 2025
"Excellent service and very helpful. I'm happy to be a new State Farm member."
"Thank you so much for the 5-star review, Cindy! We're thrilled to have you as part of our State Farm family and we are here to provide excellent service whenever you need us! If you need anything else, please don't hesitate to reach out! -Austin"
Robin Berry
November 25, 2024
"I have been working with State Farm corporate for many many months with no luck. I finally reached out to BJ for help. She got on quickly and was able to get my issue resolved very quickly. She answered every qeustion I had, called me back when I left a message and never left me wondering what was going on. She even called me after 5 one day to make sure things were taken care of. I really appreciate BJ's attention to detail and her customer service. She is a wonderful assest to State Farm."
"Thank you so much for taking the time to share your experience with BJ! We're thrilled to hear that she was able to resolve your issue quickly and with such care and attention to detail. Providing exceptional customer service is something we stive for, and it's wonderful to know BJ went above and beyond to ensure everything was taken care of for you. If there's anything else we can assist you with, don't hesitate to reach out! -Austin"
ramón munoz
November 15, 2024
"Bj and Austin is great at there job. Bj has help me with cancellation of my other insurance and saved me lots of money for my business insurance. Very professional and very helpful."
"Thank you so much for your review, Ramon! We're delighted to hear that BJ and Austin provided exceptional service and helped simplify the process while saving you money on your business insurance. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you. Don't hesitate to reach out if you need anything in the future. -Austin"
Lauren Jones
November 12, 2024
"Austin Jones was awesome to work with, I decided to switch insurance company on the last possible day for renewal and he got me taken care of even though he was supposed to be off work for the day. And saved me a lot of money from what progressive was trying to charge me."
"Thank you so much for your review, Lauren! We're thrilled to hear that Austin went above and beyond to help you switch your insurance at the last minute and saved you money in the process! Providing exceptional service is something we pride ourselves on and we're glad Austin could make a difference for you. Thank you for trusting us with your insurance needs. If you ever need anything else, please reach out! "
Karla Lopez
November 11, 2024
"Amazing and easy! Trey was well executed for the policy details and questions. Making what’s normally a headache to deal with, incredibly easy. Highly recommended."
"Thank you so much for your review, Karla! We're delighted to hear that Trey was able to make the process seamless and stress-free! Providing clarity and ease is one of our top priorities, and it's great to know we succeeded! If you ever need anything else, don't hesitate to reach out! Thank you for trusting us with your insurance needs! -Austin"
Justin Austin
November 7, 2024
"I’ve had my insurance with State Farm for 30 years. However, I have never had my insurance with an agent like BJ. She has helped me in so many ways. She has been so informative and helpful through all my insurance needs. I have learn so much about insurance through her. She is extremely knowledgeable and goes above and beyond."
"Thank you for your amazing review and trusting us with your insurance needs for 30 years! We're so glad to hear that BJ has been able to support you and keep you informed. She truly cares about helping her customers, and your feedback means a lot. Thank you for trusting us with your insurance needs. If you ever need anything else, please don't hesitate to reach out! -Austin"
Kenneth Buoy
October 31, 2024
"This was a awesome experience, I give you guys a 5 star 🌟 I appreciate all your help ty"
"Thank you so much for the 5 stars and your kind words, Kenneth! We're thrilled to hear you had an awesome experience and that we could help make it great. We appreciate you taking the time to share your feedback! If you ever need anything else, don't hesitate to give us a call! -Austin"
Michael Blansett
October 31, 2024
"Bj was awsome. She got to work Immediately on our insurance policy and made sure ww had everything met when ot came to our deducatable and so on. It was a pleasure working woth Bj."
"Thank you for your review, Michael! We are thrilled to hear that BJ was able to assist you efficiently with your insurance policy and ensure everything was in order. It's great to know she made the process smooth and pleasant for you! BJ is awesome! We look forward to helping you with any future needs! Thank you for trusting us with your insurance needs! -Austin"
Elizabeth Nguyen
October 23, 2024
"Luis was very helpful and made the process quick and easy! Saving money was also a huge plus!!"
"Elizabeth, thank you so much for your review! We're delighted to hear that Luis was able to make the process quick and easy for you! Saving money is always a bonus, and we're glad we could help with that too! If you ever need anything else, don't hesitate to reach out! We appreciate your support! -Austin"
Frank Freer
October 18, 2024
"Luis is absolutely amazing. Very kind informative and helpful. Followed up with me until he was able to help and saved me money with better coverage than my last provider. Highly recommend to anyone"
"Thank you so much for your review, Frank! We're thrilled to hear that Luis was able to provide you with excellent service, helpful guidance, and better coverage! Ensuring our customers have the best possible experience is always our top priority! Luis is amazing! We are so happy to have him apart of our team! We appreciate your trust and look forwards to continuing to serve you! If you need anything else, please don't hesitate to reach out! -Austin"
Nolan Love
October 16, 2024
"Luis did a great job and saved me a lot of money monthly. Seriously go see him and get switched."
"Thank you so much for your review, Nolan! We're happy to hear that Luis was able to help you save money! Our goal is always to provide great service and the best option for our customers. Luis is awesome! We are so glad to have him apart of our team! If you ever need anything else, don't hesitate to contact us! Thank you for trusting us with your insurance needs! -Austin"
Harry Daniel
October 2, 2024
"They were able to save me a ton of money!"
"Thank you so much for your review, Harry! We're pleased to hear that we were able to save you money while providing the service you needed. We always strive to offer great value to our customer! Thank you for trusting us with your insurance needs! If you need anything else, don't hesitate to reach out! -Austin"
Annette Sexton (Annie)
September 30, 2024
"Amazing Agent, spent time to explain policy and got us the best rate. Recommend highly ,very friendly and helpful!"
"Thank you so much for the review, Annette! We're happy to hear that we could help explain the policy and find the best rate for you! Thank you for trusting us with your insurance needs! If you have any more questions or need anything else, don't hesitate to reach out! -Austin"
Tiffany Lewis
September 24, 2024
"Just switched over to State Farm from Travelers Insurances and saved myself $90 a month! Thank you, Trey, for helping make everything quick and painless. Easiest transition ever."
"Thank you so much for your review, Tiffany! We're so happy to hear that Trey was able to make our switch to State Farm easy and painless, and that you're saving $90 a month! Trey is awesome and we are so glad to have him apart of the team! If you ever need anything else, don't hesitate to reach out! We are here to help! -Austin"
Isaac Gifford
September 24, 2024
"My car insurance was set to go through the roof with my old plan and I was frustrated until a buddy of mine put me in contact with Trey from this agency. I was able to get a killer deal (MUCH cheaper for a better plan) with no hassle at all. Getting set up was a breeze and I even got a student discount which lowered my monthly payments even more! 10/10"
"Thank you so much for your review, Isaac! We're thrilled to hear that Trey was able to help you find a better plan at a more affordable rate. It's always our goal to make the process easy and hassle-free, and we're glad you were able to take advantage of the student discount as well! Trey is great! We are so glad to have him apart of our team! If you need anything else, don't hesitate to reach out! -Austin"
Jacob Dyer
September 20, 2024
"Cole made my experience quick and easy, also change you’re time to 9 o clock you’re never open at 8:30"
"Jacob, thanks so much for the review! Cole is fantastic!"