State Farm® Insurance Agent Austin Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Wesley
October 9, 2025
5
out of
5
rating by Wesley
"Mr. Jones was straight to the point and made sure that I was given the best price."
We responded:
"Thank you so much for the 5-star review, Wesley! I'm glad we could make things quick and easy for you while getting the best possible price! I really appreciate you taking the time to share your experience! If you ever need anything else, please don't hesitate to reach out! -Austin"
Stephanie
October 9, 2025
5
out of
5
rating by Stephanie
"Breath of fresh air to talk with Cole from State Farm. 10/10 THANK YOU FOR MAKING MY DAY LESS STRESSFUL!!"
We responded:
"Thank you so much for the 5-star review, Stephanie! We're so glad to hear Cole could make your day a little less stressful! Thank you for sharing your experience and for the kind words! If you ever need anything else, don't hesitate to reach out! -Austin"
Darren Arnold
October 2, 2025
5
out of
5
rating by Darren Arnold
"I have worked with BJ at this office multiple times. Austin’s entire staff are top notch. But I have to rave on about BJ. She has always been there when needed. Very respectful and helpful."
We responded:
"Thank you so much for the 5-star review, Darren! It's wonderful to hear how much BJ has been able to support you. Her respectful and caring approach is exactly what we strive for at this office, and we're so glad she's made such a positive impact. Thank you for trusting us with your insurance needs. If you need anything else, please don't hesitate to reach out! -Austin"
George' Grace
October 1, 2025
5
out of
5
rating by George' Grace
"Couldn’t have asked for a better person to help me with this. Easiest of beings to business with."
We responded:
"Thank you so much for the 5-star review, George! We're thrilled to hear your experience was such a smooth one. Making the process easy and enjoyable is always our goal, and we're grateful you chose us to help. If you ever need anything else, don't hesitate to reach out! -Austin"
Sommer Beckman
September 30, 2025
5
out of
5
rating by Sommer Beckman
"They saves me on my home and auto"
We responded:
"Sommer, thank you for trusting our team to take care of you!"
Norma Madrid
September 29, 2025
5
out of
5
rating by Norma Madrid
"I had the pleasure of meeting Trey Wolf. An excellent person! I would recommend him over and over again, he helped me with any doubts and endless questions I had, very patient."
We responded:
"Thank you so much for the 5-star review, Norma! We're so glad you had a great experience with Trey, and he was able to answer all your questions with patience and care. We appreciate your recommendation and look forward to assisting you again in the future! -Austin"
Martavius Ray
September 25, 2025
5
out of
5
rating by Martavius Ray
"I spoke with Cole & he was able to get me a better price than what I was quoted online for & with more coverages. Very friendly. 10/10 !"
We responded:
"Thank you so much for the 5-star review, Martavius! We're thrilled to hear that Cole was able to not only get you better coverage but also save you money in the process. Providing friendly, personalized service is what we strive for, and your 10/10 means the word to us! We appreciate your trust in us. If you ever need anything, don't hesitate to reach out! -Austin"
Tucker Dunlap
September 18, 2025
5
out of
5
rating by Tucker Dunlap
"Trey was very knowledgeable and helpful, going above and beyond to ensure I completely understood how the process of switching insurance and obtaining mortgage insurance would work. He was very attentive and quick to respond. 5/5, I would recommend working with Trey for any insurance needs."
We responded:
"Thank you so much for the 5-star review, Tucker! We're so happy to hear that Trey was able to make the process clear and seamless for you. Providing attentive and knowledgeable service is always our goal. We appreciate your trust in us. If you ever need anything else, don't hesitate to reach out! -Austin"
Trevor Meyers
September 17, 2025
5
out of
5
rating by Trevor Meyers
"Luis was wonderful to work with. And the Home insurance quote, when I added my auto, was 40% less than the next best"
We responded:
"Thank you so much for the 5-star review, Trevor! We're so glad to hear that Luis provided a wonderful experience for you. It's also great to know that your home & auto quote saved you so much - getting the best coverage at the best price is exactly what we aim for. We really appreciate your trust in us! -Austin"
Johnny Bradley
September 16, 2025
5
out of
5
rating by Johnny Bradley
"Joe was very patient, he walked me through everything i didn't understand and help me changes to my policy that give me the coverage that better suits me and my vehicles. Thank you Joe , you are awesome!!! I will most definitely be pushing business your way."
We responded:
"Thank you so much for the 5-star review, Johnny! We're thrilled to hear that Joe was able to walk you through everything and get you set up with coverage that's best fit for you and your vehicles. We appreciate your trust and we're grateful for any referrals you send our way! Thank you for trusting us with your insurance needs! -Austin"
Lauren Tatus
September 16, 2025
5
out of
5
rating by Lauren Tatus
"10/10 highly recommend! Every experience has been productive and helpful."
We responded:
"Thank you so much for the 5-star review, Lauren! We're so glad to hear every experience with our team has been productive and helpful. Thank you for trusting us with your insurance needs! If you ever need anything, don't hesitate to reach out! -Austin"
Maegan Swain
September 15, 2025
5
out of
5
rating by Maegan Swain
"Joe was a great help in adding my teenager as a driver and his vehicle."
We responded:
"Thank you so much for the 5-star review, Maegan! We're so glad to hear Joe was able to help make adding your teenager and his vehicle a smooth process. We appreciate your trust in us! If you ever need anything else, don't hesitate to reach out! -Austin"
Sandy Henderson
September 9, 2025
5
out of
5
rating by Sandy Henderson
"I had to replace my 2001 Honda CRV after something blew threw my engine. Laura was very, very helpful in getting my coverage transferred to my new car. She made sure I had the same coverage I had for my Honda and included a new add-on that I wanted. Covered everything I needed and made sure I understood it and answered all questions I had. Very impressed with Laura as well as State Farm."
We responded:
"Thank you so much for the 5-star review, Sandy! We're thrilled to hear that Lora was able to make the transition to your new car smooth and stress-free, ensuring your coverage stayed exactly where you needed it while adding the protection you wanted. We truly appreciate your trust in us! If you ever need anything else, don't hesitate to reach out! -Austin"
Angel-Anne Adesina
September 8, 2025
5
out of
5
rating by Angel-Anne Adesina
"Cole was very helpful with helping me with my insurance. Highly recommended!"
We responded:
"Thank you so much for the 5-star review, Angel-Anne! We're happy to hear that Cole was able to help with your insurance needs. We truly appreciate your recommendations and look forward to continuing to serve you! -Austin"
Colin
September 8, 2025
5
out of
5
rating by Colin
"I really love State Farm. They have the highest quality insurance, and Austin Jones and his team are the best representatives of the company possible. Anytime I have ever reached out to his office with a question, they always respond quickly and are extremely helpful. My State Farm insurances policies include house, 2 cars, 2 life policies, and even insurance on my wedding ring. Austin Jones State Farm truly does offer the best coverage for the best price!"
We responded:
"Thank you so much for the 5-star review, Colin! We're thrilled to hear that you've had such a great experience with us. Providing quick, helpful service and making sure you feel confident about your coverage is always our top priority. We truly appreciate your trust in us for your home, vehicles, life policies, and your wedding ring - it means a lot to be a part of protecting the things most important to you. We're grateful to have you as part of our State Farm family! If you ever need anything else, don't hesitate to reach out! -Austin"
Emily Lopez
August 25, 2025
5
out of
5
rating by Emily Lopez
"I absolutely made the right decision switching over to Statefarm. Trey Wolf helped me immensely in my process and I would recommend anyone to reach out to him any day of the week!!"
We responded:
"Thank you so much for the 5-star review, Emily! We're thrilled to hear that Trey was able to make your switch to State Farm smooth and helpful. We truly appreciate your recommendation. Thank you for trusting us with your insurance needs. If you ever need anything else, please don't hesitate to reach out! -Austin"
Sally Teacher
August 13, 2025
5
out of
5
rating by Sally Teacher
"Excellent service and great pricing!"
We responded:
"Thank you so much for the 5-star review, Sally! We're glad you had a great experience with our service and pricing, and we appreciate you choosing us! Please let us know if you ever need anything else. -Austin "
Kirstien Wolf
August 12, 2025
5
out of
5
rating by Kirstien Wolf
"Terry W. was great!! We were nervous to switch insurance providers, as we had been with our previous provider for years, but he made the process stress free! We also received better coverage for a lower cost! Highly recommend!"
We responded:
"Thank you so much for the 5-star review, Kirstien! We're so glad Terry could make the switch stress-free and help get better coverage for less! We truly appreciate your trust in us! If you ever need anything in the future, don't hesitate to reach out. -Austin"
daniel paez
August 8, 2025
5
out of
5
rating by daniel paez
"I want to thank Billie J for her excellent customer service. I was very happy with her help. One of the best experiences."
We responded:
"Thank you for the 5-star review, Daniel! We're so happy to hear that Billie provided excellent service and made your experience one of the best! We appreciate you being part of our State Farm family. If you ever need anything else, please let us know! -Austin "
Zenetta Watts
August 1, 2025
5
out of
5
rating by Zenetta Watts
"Luis was excellent on helping me start my auto policy with State Farm! Friendly and informative, he let me know all the details about my policy and how much I’ll be saving down the line. Highly recommend work with the Austin Jones team!"
We responded:
"Thank you so much for the review, Zenetta! We're thrilled to hear that Luis made starting your auto policy such a smooth and informative experience! Thank you for your recommendation and for choosing Austin Jones State Farm team- we are happy to have you with us! If you ever need anything, please let us know! -Austin"
Phil Camuso
July 31, 2025
5
out of
5
rating by Phil Camuso
"Got my new car insured, policy updated, cards in hand in under 10 minutes. Great experience :)"
We responded:
"Thank you so much for the review, Phil! We are happy to serve you and so glad we could get your new car insured and everything updated for you in no time! We appreciate your trust in us and if you ever need anything in the future, don't hesitate to reach out! -Austin"
Mique
July 29, 2025
5
out of
5
rating by Mique
"Thank you Luis! Provided auto and homeowners insurance and saved us money! Always happy to answer any and all questions!"
We responded:
"Thank you so much for the 5-star review, Mique! We're happy to hear that Luis was able to help with your auto and homeowners insurance and save you money!! We appreciate your trust in us and are always here if you ever need anything! -Austin"
Candice Alcott, Oklahoma Realtor
July 29, 2025
5
out of
5
rating by Candice Alcott, Oklahoma Realtor
"Austin is an engaging guy who takes the time to hear problems and come up with solutions. He is an out of the box thinker and good at what he does!"
We responded:
"Thank you so much for the 5-star review! We are happy to serve you! If you ever need anything else, don't hesitate to reach out. -Austin"
Clark Hay
July 23, 2025
5
out of
5
rating by Clark Hay
"BJ was and is the best. Got me part G for Medicare and saved me about $70!!! Shes done my house, car and now Medicare Part G. Shes warm and friendly!!!"
We responded:
"Thank you so much for the 5-star review, Clark! We're so glad BJ could assist you with Medicare Part G and help you save some money - she really is the best! We appreciate your continued trust with your home, car, and now Medicare. If you ever need anything else, please don't hesitate to reach out! -Austin"
Angie Chesser
June 17, 2025
5
out of
5
rating by Angie Chesser
"Professional, timely response, great coverages for a great price. Thank you!"
We responded:
"Thank you so much for the 5-star review, Angie! We're so glad to hear you were pleased with our timely service, professionalism and the coverage options we provided. We truly appreciate your trust and are here whenever you need us! -Austin"